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FAQ's

1. Are your products Australian made?
 

Yes. Every Renegade Outfitters product is designed, engineered and manufactured in Australia. We partner with local metal fabricators and use high-quality Australian steel to ensure reliability, fitment and longevity.

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2. Do your roof racks and side steps fit my vehicle?
 

Each product is model-specific and designed to align with factory mounting points. Compatibility is listed on each product page.
If you would like confirmation, send us your vehicle details and we’ll verify fitment before you order.

 

3. Can I mount accessories such as an awning?
 

Yes! As long as the accessory does not exceed the weight limit of the roof rack model. Weight ratings are an evenly distributed load over each slat.

 

4. What are the current lead times?
 

We carry ample stock of each model in our factory. On the off chance we are out of stock due to high demand we will notify you ASAP.
 

5. How is shipping handled?
 

We ship Australia-wide:
• Smaller items (Roof Racks) ship via courier
• Larger items (Toolboxes) are pallet freight

Tracking details are provided when your order ships.
Local pickup is available by appointment.
We aim to dispatch items within 1 working day.
 

6. What warranty is included?
 

All Renegade Outfitters products include a 1 year structural warranty covering materials and workmanship.
If an issue arises, we work with you directly to resolve it.

 

7. Which payment methods do you accept?

• Credit/Debit Card
• PayPal
• Apple Pay
• Cash for workshop pickup
 

8. Need assistance?

Email admin@renegadeoutfitters.com.au
We aim to respond within 1-2 business days.

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